BLOG - Page 10 of 15 - Custom Air Products & Services

CAPS’ long-term team member, Alicia Scott, promoted to Human Resource/Payroll Administrator

Posted on

Alicia Scott

Wednesday, Custom Air Products & Services (CAPS) promoted Alicia Scott, a six-year employee, to the position of Human Resource/Payroll Administrator.

Ms. Scott is a valuable team member working in several positions during her six-year tenure at CAPS. She has served as Receptionist, Mechanical Field Service (MFS) Administrator, Corporate Accounts Payable and Corporate Accounts Receivable Specialist. According to CEO Taylor Norris, “in each role Ms. Scott has excelled and proved to be a valuable asset to the entire organization”. In her new role, Ms. Scott will be handling the Human Resources duties and responsibilities for the company with over 250 employees. Norris knows the task is large, but is confident Ms. Scott will meet and exceed the expectations as she has previously done in the past.

CAPS is a strong believer in promoting from within the company. “CAPS always makes an effort to promote from within when the opportunity arises. This is one of those opportunities,” Norris said.

Join us in congratulating Alicia Scott!

The Great (and Giving) Pumpkin

Posted on

October means that fall has OFFICIALLY begun and that things are going to get a little spooky around here… CAPS has decided to partake in Express Employment Professional’s Pumpkin 6th Annual Decorating Contest!

Express Employment Professionals is a proud sponsor of the Children’s Miracle Network and every year hosts a very festive community service project. Offices that use their services are encouraged to decorate pumpkins in any way they’d like using paint, markers, and attachments. Come October 17, they will pick up all of the pumpkins from offices in the area. Starting October 20, a powerpoint is sent out to participating businesses and clients and applicants are encouraged to vote for their favorites! Any individual can vote up to two times: once on their Facebook page (which can be found here) and once by emailing in to Voting goes until Thursday, October 23rd. Prizes include a $100 gift card for first place, and $50 gift cards for second and third place!

Pumpkin-Submission-768x1024CAPS Submission completed by our very own Alicia Scott!

Join in on the fun and support a great cause by casting your vote!

Tony Flores JUMP! SHOUT! Tandem Skydive Fundraiser

Posted on

While most everyone in this company enjoys having their feet planted safely on the ground, CAPS’ very own Tony Flores (Fabrication department) prefers to fly high! Flores was one of the two hundred and eighty six tandem skydivers this past Saturday September 27, 2014 who participated in the JUMP! SHOUT! Tandem Skydive at Skydive Spaceland in Rosharon, Texas. These skydivers broke records with the new World Record Attempt of most tandem jumps in 24 hours in one location (with the previous record being 251).

Hundreds suited up from sunrise to sunset for a great cause, raising money for the Children’s Cancer Recovery Foundation. When a jumper raised $300 their skydive was free and $500 got you a free jump and a video to share with everyone you know.

Above is Tony’s video of what some might think is an insane act of fearlessness, but we see it as a huge act of kindness. Great job Tony!


Magellan’s 15th Annual Golf Tournament

Posted on

2014-09-25 Magellan United Way Golf Tournament

CAPS is always looking for an opportunity to give back to our community, and often times will team up our customers, to make an even larger impact. Our very own David Potts, Luke Boger, Branden McCormick, & Danny Coberly participated in Magellan’s 15th Annual Greater Houston Area United Way Golf Tournament this past Thursday, September 25, 2014 at Cypresswood Golf Club where CAPS participated as a Silver Sponsor.


Siemens Lunch and Learn

Posted on


CAPS would like to thank Siemens for graciously welcoming us into their Hollister facility Wednesday, September 10th for a Lunch and Learn. CAPS’ very own David Wasson (VP), Larry Novak (VP of Engineering) and Ronnie Voelkel (VP of Sales) “shared a meal” with approximately twenty Siemens’ project managers and designers to give a re-introduction of who we are as company and all that we are capable of doing.


With several changes having occurred within CAPS in the past couple of months, we wanted to share the few new realignments and “put a face to the name.”  CAPS and Siemens have been working together for several years and currently have 4 projects ongoing. Strengthening this relationship will not only benefit the ongoing projects but hopefully increase their number in the future.


Ice Ice Baby

Posted on

CAPS’ very own CEO, Taylor Norris, participated in the ALS Ice Bucket Challenge this past Monday, August 25th after being challenged by one of our salesmen, Michael Deatherage.

The original ALS bucket challenge was originally to either a) dump a bucket of ice water on your head or b) donate to the ALS association. Once you complete the challenge, you can nominate three new people. Many people, like Norris, have decided to do both: spread awareness through taking the icy challenge head AND donate to the great cause.

To keep this dare interesting, Norris nominated within industry, challenging individuals from Aggreko, Rexel, and ReadyMade

ALS (Amyotrophic lateral sclerosis), or commonly known as Lou Gehrig’s disease, is a neurodegenerative disease that affects nerve cells in the brain and the spinal cord. Motor neurons reach from the brain to the spinal cord and from the spinal cord to the muscles throughout the body. The progressive degeneration of motor neurons leads to their death, and when motor neurons die, their ability to move the muscles the neuron is attached to is lost. Approximately 5,600 people in the US are diagnosed with ALS each year and as many as 30,000 Americans may have the disease at any given time.

Between July 29 and August 12, the ALS Association and its 38 chapters have received an incredible $4 million in donations compared to the $1.12 million during the same time last year. The ALS Association uses this money to provide research, advocate increased public and private policy, and help patients and families cope with the day to day challenges of living with ALS with information, resources, and referrals to services.

Mr. Norris isn’t the only one to participate in this challenge at CAPS! Mary Alenbratt, Corrie Haines, Ryan Dybala, Shannon Falzon, Linda Shewell, Michael Deatherage, Alicia Scott, Kelly Thibert, Brandon McCormick, Ben Posson and Brad Chaykoski are just a few employees that have accepted the challenge and continued to spread awareness about ALS. This effort goes to show that not only our company but also our people find it a priority to give back to organizations and causes that need it most.

More information regarding the ALS Association and the Ice Bucket Challenge can be found at


Testing 1-3-1

Posted on

During my second-round interview here at CAPS with Mr. Norris, the CEO of the company, he asked if I would like a tour around the campus. I agreed, and after making our way in between the fabrication building and engineering offices, he showed me what appeared to be a giant white tent, but what I would soon learn is the amount of impact this simple tent makes on our products and, in turn, our customers. This white tent, which I later learned is known as the “testing booth,” is not where the magic is designed or put together, but where we assure a commitment to our customers: they are to receive a great product that can work in the conditions we promised.

With a FAT (Factory Accepted Test) in the upcoming week, I went to Allan Taylor, our Start Up, Testing and Commissioning Officer, to learn more about the intricate process of double and triple checking a truly Custom Air Product. He put it to me perfectly: CAPS creates “the Formula 1 race cars of air conditioning.” And with something that powerful, you need to double, even triple check its safety and performance.

The process of testing a prototype begins with the obvious: a visual check and integrity analysis. Is the entire unit whole? Is all the wiring connected properly? Are all mechanical components installed as designed? Is there anything that appears to be missing? To put it simply, we want to make sure we have a 100% complete and safe unit that can be initially run.

Then we heat things up a bit. The test booth is brought to varying simulated conditions such as ASHRAE standards (80

Down on the Bayou

Posted on

Now for part 2 of CAPS weekend extravaganza! A few employees returned to their roots for a couple of days of good food and good fun:

Friday AND Saturday, CAPS went down to Lute’s Marina to participate in the 2014 Chocolate Bayou Fish Bowl. CAPS signed up both a cooking team (CAPS Cookers) and a fishing team (CAPS Hookers), and yet again, came home with great awards!

Our cooking team entered Sea Food (Chef’s Choice) and Margaritas Friday Night, and fajitas, beans, chicken, ribs, and brisket all (are you salivating yet?) on Saturday. Being asked to work this Saturday meant taking pictures and eating as much BBQ as my body could handle…being the marketing girl definitely has its perks!

After a long day on the water, our fisherman returned with two great looking trout. They were SO great, in fact, that we could only enter one fish in to be weighed! Apparently you can’t win first and second place…

The event raised funds for the Masonic Lodge of Danbury through sponsorships, team entries, an auction (items from home decor to hog hunting trips were up for grabs) , and one heck of a raffle (a Yeti Cooler full of alcohol and gift cards!). While I personally came home empty handed, a few of our gentlemen came home with flounder-shaped floor mats and a visor from Lute’s Marina (yes, we all got a good chuckle out of this).





Quite a few employees are from this area, so it was great to give back to a place that had given so much to them. Always making us proud boys!

Filed under: fun, giving back, Uncategorized Tagged: caps, cookoff, custom air products, danbury, fishing tournament, fun, Lute’s Marina, weekend

Weekend “Warriors”

Posted on

This past weekend was a busy one here at CAPS! There were two events that CAPS not only sponsored, but actively participated (and WON) in. Giving back is something that is very important to our company culture, and so is having some a lot of fun. Make sure to check back to see the second event but first:

Friday, June 27 was the United Rentals Bay Run Fishing Tournament down in San Leon to support the Wounded Warriors Project. CAPS was an official tournament sponsor for the event and our own Dave Wasson was entered in the fishing tournament. The event consisted of a sponsorship dinner Thursday night at Top Water Grill and the fisherman’s check in at 6:00 the next morning. New to the tournament this year was the Silent Auction, where participants were allowed to bid to fish with a member of the United Rentals management. All of the proceeds raised went directly to the Wounded Warrior Project. CAPS chose to participate and we won Jason Rose, District Manager of HVAC and Power. Wasson and Rose have been friends for quite some time, so this dynamic duo might have reason to do with the great luck on the water.

After a long day out on the water, Wasson came home with a winning catch! He took home the “First Place Redfish” weighing in at 7 lbs and 80z, at 27 3/4 inches! The contest had a different first place winner until Wasson returned with only 15 minutes to spare!

10511594_620608171369588_1340309444684049201_o (1)


This event benefited the Wounded Warrior Project. The goal of the project is to “make a positive, lasting impact on the lives of injured service members on a number of levels.” They do this through raising awareness and enlisting the public’s aid for the needs of injured service members, supporting injured servicemen and women, and providing unique, direct programs and services to meet their needs. The three main ways you can lend support include: donate, host an event (much like United Rentals), or volunteer. CAPS could not be more proud to give back to an organization that does so much for others. More information about The Wounded Warrior Project can be found at

Thank you, United Rentals, for such a great time!!

Filed under: awards, fun, giving back Tagged: custom air products, fishing tournament, fun, United Rentals Bay Run, Wounded Warrior Project

Higher Ed for Field/Tech Folks

Posted on

I am what is commonly called in academic circles “an older learner”. I received my Bachelor of Science in 2007 at the age of 47, my Master of Science in 2008 at 48, and am hoping to complete my PhD by December of this year, at the age of 54. Part of my delayed learning experience was that I was a “field person” working as an Instrument Technician, and later as an Operations Technician, for many years. There is typically no higher education available for these kinds of people, even if they want to pursue it. Then I discovered the University of Houston’s Organizational Leadership and Supervision (OLS) program in the college of Technology (note: it was called Technology Leadership and Supervision when I graduated).

The OLS turned out to be an excellent program for someone like me. It was in these classes that I learned that older learners really do have things to contribute and I had many younger students wanting to sit next to me, to have me on their teams, or to include me in their study groups. And it wasn’t because I was smarter than them, but rather that I had experiences to share that they didn’t. Classes at UH are no easy thing, but not only did I survive intact, I also realized that I had more I wanted to learn. I began my MS program at the University of Texas, Austin, just one week before my UH graduation. Again, that turned out to be an excellent choice for me.

My point here is that just because you are in a traditional field as a craftsperson does not mean you are excluded from opportunities for higher education. Also, you should not let your age be a deterrent as your field experience will definitely be an asset in your classroom interactions and exercises. I took all of my classes while holding down a full-time job. It wasn’t easy, but it was doable. And the benefits are really hard to measure but impossible to ignore. Not only did my employers recognize this as an indicator of my capabilities, recognition that moved me over into management roles, but knowing I had both the experience and the academic training gave me the confidence to try new things, take new risks, and pursue new challenges.

If you are a “field technician” of some kind but think you might have what it takes to go further, you might consider the path I took and pursue enhancing your education. As I prepare to defend my dissertation in my pursuit of a PhD, I can still look back and remember how unsure I was when sitting in a university classroom in my late 40s. Anyone who knows me know will recognize that I’ve come a long way since then. The path I chose was definitely the right one for me and perhaps it might be for you too.

For more information about the University of Houston OLS program, be sure and check out their website at

Filed under: career, education, experience