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CAPS Inside Sales Service

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The purpose of inside sales within our service division is to provide quick turnaround for quotes, allowing customers to have all the information needed to make an important decision quickly.
Should a service customer need assistance right away, they can call Raymond Joslin, who is always available to help.
Raymond Joslin - Inside Sales Service Divison
“Raymond Joslin goes over and beyond to be a solution to our customers,” ~ Mark Brown, CAPS Industrial Sales Associate

ISO 9001:2015 Quality Management Certification

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CAPS is in the final phase of a company-wide ISO 9001:2015 quality-management certification process.
 
CAPS ISO certification, once received, will cover the entire company’s business structure of engineering, manufacturing, installation, and servicing of HVAC systems.
ISO 9001-2015 Quality Mgmt Certification
 
ISO 9001:2015 certification is awarded to organizations that meet thorough criteria for assuring quality and continuous improvement in the products or services they provide their customers. New to the standard is a risk and opportunity management criterion that reinforces its use as a governance tool. According to ISO, this makes it quicker and easier to implement multiple management systems, saving both time and money.
 
 

#mechanicalventilation #forcedventilation #dehumidification #airconditioningenergy #hvaccasestudy #sustainablehvac #sustainablecooling


Importance of EC Technology in CAPS Equipment

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“EC Fan Technology is a fairly new technology that has hit the HVAC market full force! These fans replace the common bulky Variable Frequency Drive (VFD) with an integrated controller on the motor.” ~ Brennan Landry, Design Engineer, Custom Air Products & Services, Inc.
The “electronically commutated” fan or EC Fan has a brushless direct current motor with permanent magnets feed off of alternating current then rectifies the current to direct current.

These motors have a high efficiency rating and works great in applications where a VFD would have been used.

Other popular features of the EC fans are the use of Modbus and BACnet controls, ease of plug and play installation and the low noise levels makes this fan/motor selection a wise choice.

Installing EC Fans into our equipment allows us to reach a higher Energy Efficiency Ratio (EER) on our custom CAPS units.


CAPS’ 2018 sponsorship of the Women in HVACR industry organization

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Women in HVACR is an industry organization dedicated to improving the opportunities available to women in the HVACR industry and providing professional avenues for them to connect with other industry women. These avenues include networking, mentoring, and education opportunities.
 

Women in HVACR

 
“We here at CAPS put a high value on the women who are an integral part of our organization and our industry,” explains CAPS CEO Taylor Norris. “While we recognize that our industry sector is underrepresented by women, or perhaps because of this fact,” he reflected, “we are always on the lookout for ways to have a positive impact on the situation. We find our CAPS women to be knowledgeable, competent, and important contributors to helping us pursue our company goals and we seek not only to add to this body of knowledge, but to find ways to continuously improve what we have.”
 
Norris went on to explain that some of the continuous improvement opportunities involve participating in local industry/education advisory committees, supporting membership in other industry organizations, and providing opportunities for employees to attend seminars, conferences, and training opportunities.
 
Here are some of the opportunities and achievements of CAPS Women over the past few years:
  • Attended CAPS internal training classes to become certified Project Management Professionals (PMPs) – Bea Amaya, Michaela Norris
  • Achieved internal ISO auditor certification – Carolyn Robertson, Alicia McCormick, Kelly Thibert, Michaela Norris
  • Attended WHVACR 14th Annual Conference – Carolyn Robertson, Bea Amaya
  • Active members in Women in ASHRAE (American Society of Heating and Air-conditioning Engineers) – Mary Alenbratt, Bea Amaya
  • San Jacinto College HVAC Industry Advisory Committee – Bea Amaya
“We are always looking for new and capable women in our organization,” Norris noted, “but this is not our only goal. We also continue to seek opportunities for our CAPS women to network, learn, improve, contribute to, and represent our organization in industry.”
 
 

Custom Air Products & Services, Inc. is now hiring for 2018

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Custom Air Products & Services, Inc. (CAPS), a leading commercial and industrial heating, ventilation, and air conditioning (HVAC) company is seeking to fill multiple industrial & commercial HVAC technician positions in 2018.
 
Houston, TX (PRWeb) December 14, 2017 — Custom Air Products & Services, Inc., one of the largest custom HVAC manufacturers in North America with over 40 years of experience specializing in the design, construction, installation, modification, and servicing of industrial, commercial and offshore HVAC equipment, has experienced record growth in 2017 and is looking to expand their industrial service workforce.
 
Interested candidates should complete an online application at http://www.customairproducts.com/employment.
 
Custom Air Products & Services, Inc. (CAPS) is not the “typical” heating, ventilation, and air conditioning (HVAC) company, and neither are their employees. “The culture is unsurpassed,” says Chris Clark, Plumber/HVAC Technician of CAPS Industrial Service Division. “The teamwork and the support of CAPS management is second to none, you are never just a number. As an employee here at CAPS you are empowered and accountable but you are not alone.”
  • 98% of CAPS management, including the CEO and President, began their careers in the HVAC field and thus have a great deal of understanding and respect for field technicians.
  • CAPS encourages long-term employment by offering attractive benefits packages including medical, dental, vision, and 401K.
  • While the HVAC industry reports over 300,000 jobs (2016 data), industrial and commercial HVAC jobs represent a much more elite group (2-3%).
  • Job outlook over the period from 2016-2026 is also expected to be strong, at “15% (much faster than average)” according to the Bureau of Labor Statistics.
 
So, it appears that since the industry is strong, and the job outlook is strong, this might be a great time to target a long-term employment opportunity at a company like CAPS that encourages growth, training, and advancement, and values innovation, customer relation expertise, and the ability to be a strong company representative during a typical work day.
 
“At CAPS, we are a solutions provider,” explained Corrie Haines, Service Operations Manager. “Because our primary goal is to assist our clients in solving some of their toughest challenges,” she continued, “we select only the most exceptional candidates with an ambition to fulfill that goal to join our teams. Every assignment presents new challenges, but also a chance to develop creative and innovative solutions for real customer problems.”
 
Current positions open at CAPS include:
  • HVAC Refrigeration Technician.
  • HVAC Service Technician.
  • Preventive Maintenance Technician.
 
While CAPS is currently trying to fill these technician positions in preparation for a strong 2018, they also conveyed that they are always open to accepting applications for other positions, particularly in the industrial HVAC sector.
 

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial HVAC equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.
 
Custom Air Products & Services currently occupies six (6) modern facilities, totaling 300,000 square feet in size. These buildings include manufacturing, fabrication and modifications, paint booths, a parts warehouse, engineering offices and a training facility. CAPS services are provided to customers throughout the United States and abroad with manufactured equipment operating on six (6) continents and in fifty-two (52) countries.
 

Visit CAPS at “The Rental Show” New Orleans, February 19-21.

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Systems that Bring Comfort To Life

Custom Air Products & Services, Inc. — Booth #6860 at ARA “The Rental Show” 

The 40 ton compact unit incorporates a rugged design that makes this unit ideal for the rigors of the portable rental industry. Standard design features that build on this design include heavy-duty galvanized skids, lifting/stacking cage, forklift slots, and tie-downs as well as easy access panels for efficient serviceability. Equipment features include dual independent refrigeration circuits and dual circuit hot gas bypass, 117kw electric heat, 14,000 CFM blower, low ambient fan control, and more. In addition to these standard features, a number of optional features are available on the 40 ton units such as custom coatings and colors, a variable frequency drive package, and stainless-steel construction. Also available in a 65 ton capacity with different features and options.

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial air conditioning equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.

Custom Air Products & Services currently occupies six modern facilities, totaling 300,000 square feet in size. These buildings include service shops for fabrication, manufacturing, electrical modifications, a parts and shipping and receiving warehouse, administrative and engineering offices, and a training facility. CAPS services are provided to customers throughout the United States and abroad while their manufactured products have been delivered to sites around the world. Currently, CAPS has equipment operating on six continents and in 52 countries.

 


CAPS Service Training – Bringing the Best out in You!!

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Weekly training classes are conducted by two leaders in the HVAC Service Training Industry, Kirk Mosier, and Morris Williams. Classes range from lessons learned, newly marketed tools and controls, equipment inspections, voltage issues, refrigerant circuits and Q&A. According to Williams, “One of the most important aspect of training is the Q&A sessions. The benefits that these sessions bring to our technicians are priceless.”

About Kirk Mosier and Morris Williams:

Kirk Mosier and Morris Williams, CAPS HVAC Service Trainers, located in Houston Texas. To contact Kirk Mosier or Morris Williams call 713-460-9009.


CAPS Equipment built for North Alaska Oil Rig

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Testing and certifying CAPS manufactured HVAC equipment is business as usual for Allan Taylor and his Testing Team at CAPS. CAPS equipment built to operate according to design in many different environments. 

Project Scope: This 7.5Ton Rooftop Package Unit was designed and manufactured by CAPS  in conjunction with specifications from National Oilwell Varco (NOV). This unit is also designed for Ambient Operating Range -40 to + 20 Celsius, is Hazardous Duty Class 1 Division 2, with Pressurizer, and a 10ft stack.

Environment:North Alaskan Drilling Oil Rig

CAPS Equipment built for North Alaska Oil Rig

About Neal Robichau:

A CAPS Senior Sales Specialist with over 30 years in the HVAC Industry. Neal specializes in the commercial and industrial sectors of the HVAC industry with a goal to always be a solution to CAPS customers. Neal can be reached at 713-460-9009.


ASHRAE 2018, an experience worth attending!

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ASHRAE 2018, an experience worth attending!

“My role in my organization is that of Systems Analyst. I deal in numbers, databases, graphs, and charts, on a daily basis. So, in spite of the fact that I really like looking at nuts, bolts, and cool tools on occasion, my decision to attend the AHR Expo in Chicago was a bit of a “risk” in the area of providing value to the company. But I am so glad I did.

I stumbled across one of our project managers on day one and followed him around, randomly exploring, checking out anything that caught our eye, and talking specifics (him talking, me listening!) with a few choice vendors. Fun and educational, it was a really good day. For day two I followed my normal strategy and chose sessions to attend all day long. Some sessions were directly in line with what we do, and some were more random selections. As our PMs, managers, and engineers are busy out on the floor chasing down leads, I spent my time listening to business strategies, reviewing available software, and hearing industry stories about managing all kinds of business risks.

So, did I find value in the visit? Absolutely! I am still referring to my notes and chasing down observations. Would I choose to go again? Again, absolutely! But I might also encourage someone else in our organization who is, like me, out of the manufacturing and service mainstream to take a chance and attend and learn in my place. And finally, is the AHR show really that impressive? If you have never attended, then you really have no idea. Short answer? Absolutely!”

∼Bea

About Dr. Bea Amaya:

Currently a Systems Analyst for Custom Air Products & Services, Inc. (CAPS) and a teacher of Technical Communications at the University of Houston in the College of Technology. Recent work history includes 1 year in Doha, Qatar working for Texas A&M University, and 3 years in Papua New Guinea with a transport company.

Education: A PhD in Technical Communications and Rhetoric from Texas Tech University.

Specialties: Expert skills in Access, Excel, and PowerPoint. Intermediate skills in Word, HTML, Javascript and more. VBA programming experience. Lots of experience in team leading and facilitation of team meetings.

To get to know more about Dr. Bea Amaya visit her at https://www.linkedin.com/in/beaamaya/

 


The Best seat in the HVAC Industry!

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“With every profession there are things you like and some things you wish could be changed. One of the nice things about working on rooftop air conditioning equipment is the view.” ~ Neal Robichau
 

Houston rooftop view

About Neal Robichau:

A CAPS Senior Sales Specialist with over 30 years in the HVAC Industry. Neal specializes in the commercial and industrial sectors of the HVAC industry with a goal to always be a solution to CAPS customers. Neal can be reached at 713-460-9009.