CAPS

Equipment Wrapping Challenge? No Sweat!

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“We don’t have the capability to wrap that unit for shipment…it’s simply too large. We’ll have to outsource that job.”

I heard these words spoken in the hallway just outside my office a week ago. Imagine my surprise yesterday when the Shipping Department Supervisor, James Ochoa, asked me to grab my camera and take a few pictures of the now wrapped unit.

“Didn’t you get someone to come in and handle that for you?” I asked.

“Nope,” he said, “we priced it, but it was outrageously expensive.”

“So I got my guys together and had them take another good, hard look at the unit,” he explained. “My team scratched their heads just a bit, made a few comments about the relatively square shape, then decided to give it a shot. This is, by far, the largest unit we’ve wrapped to-date, and I think they did an awesome job. That’s why I’m hoping you’ll take some photos of it.”

Creativity and innovation are often found in CAPS’ engineering department work, but it’s definitely not the only place those traits show up in our company. We see evidences every day of CAPS employees at all levels of the organization thinking outside the box, stretching to expand their capabilities, and demonstrating a willingness to try new strategies to accomplish project goals.

This was just one of those times when James and his shipping department team members took on the challenge, stepped up to the plate, and delivered a home run for the team. Way to go, guys!


Moves and Promotions in the Service Division at Custom Air Products & Services, Inc.

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Taylor Norris, CEO Custom Air Products & Services, Inc. (CAPS), announced the move of Jamey Higginbotham from Commercial Services Supervisor to Preventive Maintenance Supervisor, and the promotion of Morris Williams from Service Technician to Commercial Services Supervisor. CAPS is a leading commercial and industrial heating, ventilation, and air conditioning (HVAC) company headquartered in Houston, Texas.

Taylor Norris, CEO Custom Air Products & Services, Inc. (CAPS) today announced two team members promotions in the Service Division designed to improve customer services, to reward employee dedication, and to make divisional adjustments that take advantage of employee strengths.

The first move announced was that of Jamey Higginbotham, moving from the position of Commercial Service Supervisor to that of Preventive Maintenance Supervisor. Jamey has been at CAPS for 9 years and has 30+ years’ experience in the industry. During his 9 years tenure at CAPS; Jamey has exhibited tremendous management and leadership skills which will be valuable for CAPS continued growth.

“Jamey’s move to the role of PM Supervisor will allow him to focus more on managing customer accounts and managing field personnel,” explained Service Manager David Loya. “He is a very detailed person so this move really takes advantage of those strengths. Jamey is excited about taking on this new role and the opportunity to train future craftsmen.”

The second move announced was the promotion of Morris Williams from Service Technician to Commercial Service Supervisor. Morris is a highly skilled veteran HVAC service technician with over 20+ year experience in the industry.

“Morris he has demonstrated his technical and supervisory skills as a HVAC service technician, his dedication to customer service, quality, continuing education and his leadership potential,” continued Loya, “we are both pleased and confident that Morris will be another long-term CAPS team member which is essential for our continued success.”

“We are very encouraged by these two moves,” explained CAPS CEO Taylor Norris, “for a number of reasons. Of course we are pleased to reward these two individuals and ‘fine tune’ the Service Division’s organization. But we are also pleased with the fact that we have the ability to promote and to make position moves from within the organization. This reaffirms our belief that the employees that come to work for us become part of a growing, and continuously improving, organization. Working at CAPS provides those individuals with opportunities to progress as well as to adjust their roles on occasion. We, as an organization, believe that one of the best ways to serve our customers is to take good care of our own employees, and these two moves demonstrate that strategy in action.”

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial air conditioning equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.

Custom Air Products & Services currently occupies five (5) modern facilities, totaling 200,000 square feet in size. These buildings include administrative and engineering offices, training facilities, a filter warehouse, and service shops for fabrication, manufacturing, and modifications. CAPS services are provided to customers throughout the United States and Mexico while their manufactured products have been delivered to sites around the world. Currently CAPS has equipment operating on six (6) continents and in 52 countries.

See HERE on PRWEB.


CAPS Weekend Warriors

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It’s a typical Saturday morning at the CAPS campus and although the site has a Monday through Friday work schedule, the parking lot is full. In the large space between the Fabrication shops, a huge tent, known as the “CAPS Cooler” is erected and a 60-ton prototype “rental unit” cools the space. The crews take a break from their work to enjoy breakfast, a meal provided by CAPS. Weekends often include a lunch meal as well. The space, however, is always there, the cooling always running, and the area always available for workers to take a break, cool down, relax for a few minutes, and gear up for another round of work activities.

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I have to admit that I really like working on the weekends myself. I can crank up my music, kick off my shoes, and know that my phone is not going to ring. But my job these days is a mental strain rather than a physical one, and I’m pretty sure I would not be able to hold up to the rigors of working in the shop during the summer any more. But I so admire our folks that can and do.

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The CAPS weekend warriors are the heart of our company and often the ones most responsible for keeping customers happy and helping them meet their business goals. Meeting deadlines, rearranging unit lineups, cutting, fabricating, painting, wiring, plumbing, assembling…weekends see these guys doing it all. And sometimes I think that if our customers could see what a Saturday morning at CAPS is like around here, they would understand why we focus so heavily on our quality. Watch our guys in action on the weekend and you’ll understand too…we are the industry leader because we earn it.

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Custom Air Products & Services, Inc. Workers Keep Their Cool on the Job

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Custom Air Products & Services, Inc. (CAPS), a leading commercial and industrial heating, ventilation and air conditioning (HVAC) company based in Houston, Texas (US) recently introduced “The CAPS Cooler,” a large air conditioned space designed to give workers a place to break in order to get cool, stay hydrated, and remain healthy.

“This is our peak work season,” pointed out CEO Taylor Norris, “and this summer is as busy for us as any we’ve seen. This is the time of year when we focus an incredible amount of time and energy into providing customers with the commercial and industrial cooling units that help them continue to operate efficiently. But we also have an obligation to our own employees; we need to keep them healthy and safe as they provide for our customer’s needs.”
One of the innovations CAPS came up with to provide for cool and healthy worker breaks was to convert an overflow “tent”, a space most often used for special projects and special events, into a walk-in “cooler” for the workers. The space is equipped with a large cooling unit, outfitted with tables, chairs, and microwaves for meal preparation, and kept stocked with continuously replenished bottles of cold water. Workers are encouraged to use the space at regular break-time intervals, as a preventive measure, but also as a response measure, responding to any indications that they, or their co-workers, might be getting overheated.

Cooler Tent

A second CAPS innovation is the “rental unit” (shown at left in the photo) keeping the tent cool. This unit is a new 60 ton prototype still in development by the CAPS research and development team. “What better way to test a new unit design,” explained Vice President of Sales Ronnie Voelkel, “than to put it through a season of extreme heat in our own backyard.”

Employee work areas on the CAPS campus are all supplemented with additional cooling, air circulation, and cold water availability, but “The CAPS Cooler” provides a space away from the work areas that is quieter and cooler and allows workers to relax just a bit and interact with others (including monitoring each other for signs of heat stress), as well as take a comfortable break away from the work.

“Keeping employees cool and healthy during the hot Texas summer, provides for the health of our employees, the needs of our customers, and the goals of our company,” explains Norris. “Keeping those things in mind demonstrates how ‘The CAPS Cooler’ is a win-win-win strategy.”

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial air conditioning equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.

Custom Air Products & Services currently occupies five modern facilities, totaling 180,000 square feet in size. These buildings include administrative and engineering offices, training facilities, a filter warehouse, and service shops for fabrication, manufacturing, electrical modifications, as well as material inventory and shipping and receiving. CAPS services are provided to customers throughout the United States and Mexico while their manufactured products have been delivered to sites around the world. Currently, CAPS has equipment operating on six (6) continents and in 52 countries.

For more information, contact Custom Air Products at 713.460.9009 or visit them on the web at http://www.customairproducts.com. If you’d like more information about this topic, please call Mary Alenbratt at 713.460.9009 or email her at marya(at)customairproducts.com.

See HERE on PRWEB.


Custom Air Products & Services, Inc. has Record Breaking Sales in May

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Custom Air Products & Services, Inc. (CAPS) a leading commercial and industrial heating, ventilation and air conditioning (HVAC) company, is proud to announce record breaking sales in the month of May 2015.

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Custom Air Products and Services (CAPS) has once again outdone itself with record-breaking sales for the month of May. In congratulating his team, CEO, Taylor Norris, says, “Our team has worked hard to meet and exceed the expectations of our customers, and they should be congratulated. I work with an exceptional group of professionals who are wholly committed to quality and service and their efforts have not gone unnoticed.”

The record-breaking sales for the month of May are a direct result of the culture at CAPS that recognizes the hard work of their employees. Norris further adds, “Our goal has always been to build a successful company that can sustain itself now, as well as into the future, while also building successful careers for our people. With that being said, I’d like to say thanks, to all, for a job well done. Please take a moment to be proud of what you’ve done because your efforts are what have made us unique in the industry.”

As CAPS continues to grow in a tough economic market, the ongoing efforts and commitment of their employees alongside their contractors and vendors has made them one of the greatest companies in the city!

For more information, contact Custom Air Products at (713) 460-9009, visit their website at http://www.customairproducts.com or follow CAPS on Linkedin at http://linkd.in/1MiN5zB.

See on PRWEB Here.


The Great (and Giving) Pumpkin

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October means that fall has OFFICIALLY begun and that things are going to get a little spooky around here… CAPS has decided to partake in Express Employment Professional’s Pumpkin 6th Annual Decorating Contest!

Express Employment Professionals is a proud sponsor of the Children’s Miracle Network and every year hosts a very festive community service project. Offices that use their services are encouraged to decorate pumpkins in any way they’d like using paint, markers, and attachments. Come October 17, they will pick up all of the pumpkins from offices in the area. Starting October 20, a powerpoint is sent out to participating businesses and clients and applicants are encouraged to vote for their favorites! Any individual can vote up to two times: once on their Facebook page (which can be found here) and once by emailing in to katy.kyle@expresspros.com. Voting goes until Thursday, October 23rd. Prizes include a $100 gift card for first place, and $50 gift cards for second and third place!

Pumpkin-Submission-768x1024CAPS Submission completed by our very own Alicia Scott!

Join in on the fun and support a great cause by casting your vote!


Magellan’s 15th Annual Golf Tournament

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CAPS is always looking for an opportunity to give back to our community, and often times will team up our customers, to make an even larger impact. Our very own David Potts, Luke Boger, Branden McCormick, & Danny Coberly participated in Magellan’s 15th Annual Greater Houston Area United Way Golf Tournament this past Thursday, September 25, 2014 at Cypresswood Golf Club where CAPS participated as a Silver Sponsor.

 


Siemens Lunch and Learn

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CAPS would like to thank Siemens for graciously welcoming us into their Hollister facility Wednesday, September 10th for a Lunch and Learn. CAPS’ very own David Wasson (VP), Larry Novak (VP of Engineering) and Ronnie Voelkel (VP of Sales) “shared a meal” with approximately twenty Siemens’ project managers and designers to give a re-introduction of who we are as company and all that we are capable of doing.

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With several changes having occurred within CAPS in the past couple of months, we wanted to share the few new realignments and “put a face to the name.”  CAPS and Siemens have been working together for several years and currently have 4 projects ongoing. Strengthening this relationship will not only benefit the ongoing projects but hopefully increase their number in the future.

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Ice Ice Baby

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CAPS’ very own CEO, Taylor Norris, participated in the ALS Ice Bucket Challenge this past Monday, August 25th after being challenged by one of our salesmen, Michael Deatherage.

The original ALS bucket challenge was originally to either a) dump a bucket of ice water on your head or b) donate to the ALS association. Once you complete the challenge, you can nominate three new people. Many people, like Norris, have decided to do both: spread awareness through taking the icy challenge head AND donate to the great cause.

To keep this dare interesting, Norris nominated within industry, challenging individuals from Aggreko, Rexel, and ReadyMade

ALS (Amyotrophic lateral sclerosis), or commonly known as Lou Gehrig’s disease, is a neurodegenerative disease that affects nerve cells in the brain and the spinal cord. Motor neurons reach from the brain to the spinal cord and from the spinal cord to the muscles throughout the body. The progressive degeneration of motor neurons leads to their death, and when motor neurons die, their ability to move the muscles the neuron is attached to is lost. Approximately 5,600 people in the US are diagnosed with ALS each year and as many as 30,000 Americans may have the disease at any given time.

Between July 29 and August 12, the ALS Association and its 38 chapters have received an incredible $4 million in donations compared to the $1.12 million during the same time last year. The ALS Association uses this money to provide research, advocate increased public and private policy, and help patients and families cope with the day to day challenges of living with ALS with information, resources, and referrals to services.

Mr. Norris isn’t the only one to participate in this challenge at CAPS! Mary Alenbratt, Corrie Haines, Ryan Dybala, Shannon Falzon, Linda Shewell, Michael Deatherage, Alicia Scott, Kelly Thibert, Brandon McCormick, Ben Posson and Brad Chaykoski are just a few employees that have accepted the challenge and continued to spread awareness about ALS. This effort goes to show that not only our company but also our people find it a priority to give back to organizations and causes that need it most.

More information regarding the ALS Association and the Ice Bucket Challenge can be found at http://www.alsa.org/fight-als/ice-bucket-challenge.html

 


Testing 1-3-1

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During my second-round interview here at CAPS with Mr. Norris, the CEO of the company, he asked if I would like a tour around the campus. I agreed, and after making our way in between the fabrication building and engineering offices, he showed me what appeared to be a giant white tent, but what I would soon learn is the amount of impact this simple tent makes on our products and, in turn, our customers. This white tent, which I later learned is known as the “testing booth,” is not where the magic is designed or put together, but where we assure a commitment to our customers: they are to receive a great product that can work in the conditions we promised.

With a FAT (Factory Accepted Test) in the upcoming week, I went to Allan Taylor, our Start Up, Testing and Commissioning Officer, to learn more about the intricate process of double and triple checking a truly Custom Air Product. He put it to me perfectly: CAPS creates “the Formula 1 race cars of air conditioning.” And with something that powerful, you need to double, even triple check its safety and performance.

The process of testing a prototype begins with the obvious: a visual check and integrity analysis. Is the entire unit whole? Is all the wiring connected properly? Are all mechanical components installed as designed? Is there anything that appears to be missing? To put it simply, we want to make sure we have a 100% complete and safe unit that can be initially run.

Then we heat things up a bit. The test booth is brought to varying simulated conditions such as ASHRAE standards (80