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CAPS Uses QR Codes to Increase Efficiency for Customers

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First: What is a “QR code”?

QR Code being scanned with a phoneThink bar codes. Notice how every product at the grocery store has a bar code on it that the cashier scans? That’s what a QR code is. Custom Air Products & Services, Inc. (CAPS) is putting these codes on equipment now. Technicians can scan this code with their phone’s camera, which automatically takes them to a web site created by CAPS that has links to a setup video and the manual for that equipment. At CAPS we understand the challenges HVAC technicians in the field face.
 

What are these challenges and how do QR codes help?

– Time. The manuals are not going to be out there with the unit in the field. Sometimes finding the manuals online can be difficult, too. So being able to be taken straight to a video and a manual means saved time and quicker troubleshooting.
– Having videos right there on their phones is an easier/more efficient option for doing most servicing and repairs.
– Having these resources makes it easier and more likely that a technician can/will familiarize themselves better with the equipment.

ISO 9001:2015 Quality Management Certification

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CAPS is in the final phase of a company-wide ISO 9001:2015 quality-management certification process.
 
CAPS ISO certification, once received, will cover the entire company’s business structure of engineering, manufacturing, installation, and servicing of HVAC systems.
ISO 9001-2015 Quality Mgmt Certification
 
ISO 9001:2015 certification is awarded to organizations that meet thorough criteria for assuring quality and continuous improvement in the products or services they provide their customers. New to the standard is a risk and opportunity management criterion that reinforces its use as a governance tool. According to ISO, this makes it quicker and easier to implement multiple management systems, saving both time and money.

Custom Air Products & Services, Inc. is now hiring for 2018

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Custom Air Products & Services, Inc. (CAPS), a leading commercial and industrial heating, ventilation, and air conditioning (HVAC) company is seeking to fill multiple industrial & commercial HVAC technician positions in 2018.
 
Houston, TX (PRWeb) December 14, 2017 — Custom Air Products & Services, Inc., one of the largest custom HVAC manufacturers in North America with over 40 years of experience specializing in the design, construction, installation, modification, and servicing of industrial, commercial and offshore HVAC equipment, has experienced record growth in 2017 and is looking to expand their industrial service workforce.
 
Interested candidates should complete an online application at http://www.customairproducts.com/employment.
 
Custom Air Products & Services, Inc. (CAPS) is not the “typical” heating, ventilation, and air conditioning (HVAC) company, and neither are their employees. “The culture is unsurpassed,” says Chris Clark, Plumber/HVAC Technician of CAPS Industrial Service Division. “The teamwork and the support of CAPS management is second to none, you are never just a number. As an employee here at CAPS you are empowered and accountable but you are not alone.”
  • 98% of CAPS management, including the CEO and President, began their careers in the HVAC field and thus have a great deal of understanding and respect for field technicians.
  • CAPS encourages long-term employment by offering attractive benefits packages including medical, dental, vision, and 401K.
  • While the HVAC industry reports over 300,000 jobs (2016 data), industrial and commercial HVAC jobs represent a much more elite group (2-3%).
  • Job outlook over the period from 2016-2026 is also expected to be strong, at “15% (much faster than average)” according to the Bureau of Labor Statistics.
 
So, it appears that since the industry is strong, and the job outlook is strong, this might be a great time to target a long-term employment opportunity at a company like CAPS that encourages growth, training, and advancement, and values innovation, customer relation expertise, and the ability to be a strong company representative during a typical work day.
 
“At CAPS, we are a solutions provider,” explained Corrie Haines, Service Operations Manager. “Because our primary goal is to assist our clients in solving some of their toughest challenges,” she continued, “we select only the most exceptional candidates with an ambition to fulfill that goal to join our teams. Every assignment presents new challenges, but also a chance to develop creative and innovative solutions for real customer problems.”
 
Current positions open at CAPS include:
  • HVAC Refrigeration Technician.
  • HVAC Service Technician.
  • Preventive Maintenance Technician.
 
While CAPS is currently trying to fill these technician positions in preparation for a strong 2018, they also conveyed that they are always open to accepting applications for other positions, particularly in the industrial HVAC sector.
 

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial HVAC equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.
 
Custom Air Products & Services currently occupies six (6) modern facilities, totaling 300,000 square feet in size. These buildings include manufacturing, fabrication and modifications, paint booths, a parts warehouse, engineering offices and a training facility. CAPS services are provided to customers throughout the United States and abroad with manufactured equipment operating on six (6) continents and in fifty-two (52) countries.
 

Visit CAPS at “The Rental Show” New Orleans, February 19-21.

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Systems that Bring Comfort To Life

Custom Air Products & Services, Inc. — Booth #6860 at ARA “The Rental Show” 

The 40 ton compact unit incorporates a rugged design that makes this unit ideal for the rigors of the portable rental industry. Standard design features that build on this design include heavy-duty galvanized skids, lifting/stacking cage, forklift slots, and tie-downs as well as easy access panels for efficient serviceability. Equipment features include dual independent refrigeration circuits and dual circuit hot gas bypass, 117kw electric heat, 14,000 CFM blower, low ambient fan control, and more. In addition to these standard features, a number of optional features are available on the 40 ton units such as custom coatings and colors, a variable frequency drive package, and stainless-steel construction. Also available in a 65 ton capacity with different features and options.

About Custom Air Products & Services

Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial air conditioning equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.

Custom Air Products & Services currently occupies six modern facilities, totaling 300,000 square feet in size. These buildings include service shops for fabrication, manufacturing, electrical modifications, a parts and shipping and receiving warehouse, administrative and engineering offices, and a training facility. CAPS services are provided to customers throughout the United States and abroad while their manufactured products have been delivered to sites around the world. Currently, CAPS has equipment operating on six continents and in 52 countries.

 


The Best seat in the HVAC Industry!

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“With every profession there are things you like and some things you wish could be changed. One of the nice things about working on rooftop air conditioning equipment is the view.” ~ Neal Robichau
 

Houston rooftop view

About Neal Robichau:

A CAPS Senior Sales Specialist with over 30 years in the HVAC Industry. Neal specializes in the commercial and industrial sectors of the HVAC industry with a goal to always be a solution to CAPS customers. Neal can be reached at 713-460-9009.


CAPS to exhibit at “The Rental Show” New Orleans, February 19-21.

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 Come see us at Booth 6860 for chances to win daily prizes.


Happy Thanksgiving!

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From all of us at CAPS to you and your family:
We wish you a warm and love-filled day of celebration.
What are you thankful for?

Rocky Mountain “Elite” Custom Replacement HVAC

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Custom Air Products & Services, Inc. (CAPS), is nearing completion of a project based on its new “Elite” custom replacement HVAC unit technology.
 
The four 75,000 CFM custom HVAC replacement units were engineered and built for a mission critical project located in Colorado.

 


Mark Mullins – Off to A Happy Retirement

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Mark Mullins -Off to a Happy Retirement!
Yesterday, CAPS employees celebrated with Mark his accomplishments throughout his career at CAPS. We wish Mark many happy days enjoying his full-time hobby, flying model aircraft.

Go ENJOY Mark and BE HAPPY!!!!


Michelle Linton Valiant, Parts Support Representative.

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Michelle Valiant has recently accepted the position of Parts Support Representative. Michelle is a seasoned business professional with two decades of industry know-how. She earned her degree from San Jacinto College in Business Administration. Michelle began her career at CAPS in 2016 as Administrative Support to the Manufacturing/Fabrication division bringing detail and dedication to every task.

As a Parts Support Representative, Michelle will be working closely with Operations as well as Manufacturing as they implement and broaden the Parts Division while working with customers and vendors to provide solutions that will bring value and improvements to their businesses and ours.


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