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Scheduled Maintenance

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by Bea AmayaCAPS Marketing


This is the time of year at CAPS that we begin putting a real focus on maintenance activities and preventive maintenance contracts for our industrial and commercial customers. When our south Texas warm weather starts moving in, our Service department folks can get really busy as calls for field service often reach the “emergency” level for customers.

Preventive maintenance agreements provide for scheduled inspections and basic maintenance activities on equipment in order to maintain peak efficiency, reduce utility costs, avert system failures, and extend the life of HVAC equipment. As the name implies, “preventive” maintenance is a proactive approach that gives customers the biggest bang for their buck; catching and repairing problems before they occur is always preferable, and less expensive, than waiting until a breakdown occurs.

This week we are preparing to send out our newest batch of mail-outs focusing on reminding customers and potential customers about the benefits of scheduled maintenance. And as a side-benefit both to us and our customers, scheduled activities make us so much more efficient and timely with our responses as well-planned work schedules are preferable to working in emergency response mode any day of the week.

CAPS Team at AHR Expo

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Emerson party at Cowboy Stadium was a blast! Pictures were taken, food and drink were consumed, footballs were thrown, kicked, and caught on the field, and a great time was had by all. Big thanks to Emerson for a great kick-off to tomorrow’s AHR Expo!

Aluminum Advantage

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Custom Air Products & Services, Inc. (CAPS) is a leading manufacturer of custom air handling equipment. Our custom units are available in many configurations, sizes, capacities and materials, but one of our most impressive material choices is aluminum.

There are many benefits of aluminum construction, including:

  • Long Life. Equipment constructed from aluminum has a much longer life expectancy than that constructed from steel and/or galvanized steel.
  • Corrosion Resistance. Aluminum is very corrosion resistant, even if it gets scratched, scraped, or creased. Steel units, on the other hand, are susceptible to rust and corrosion especially in conditions of high moisture or high humidity. Something as simple as a scratch can start the rusting process making it only a matter of time before the unit begins to show deterioration.
  • Light Weight. Aluminum units are very light weight, reducing the overall weight of the equipment and avoiding the need for additional structural support for roof mounted or hung unit applications.
  • Competitive Cost. Although other manufacturers use steel construction due the higher cost of aluminum, we have found here at CAPS that our manufacturing processes allow us to offer aluminum constructed equipment that is competitively priced. Combine that with the cost savings recognized by the longer life of the unit and you might be surprised to discover the long-term cost savings make these units truly cost effective.

Here at CAPS our primary construction begins with a full welded structural aluminum base, not bolted, followed by construction of an all-aluminum frame. This framing system consists of extruded structural members with cast aluminum corners. A neoprene gasket is applied to both the interior and exterior of the frame before the inner liner or outer casing is installed to give a true thermal break to the construction. We employ aluminum material in the units wherever possible—outer casings, inner lines, filter racks, blank-offs, pans, panels, and more.

Feel free to contact us and arrange a tour of our facility where you can see for yourself how our aluminum constructed units can start saving you money today.

by Ronnie Voelkel

Custom Air Products & Services’ 2012 Outstanding Safety Record

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Maintaining a safe work place is the highest priority at Custom Air Products & Services, Inc. (CAPS). Assuring an accident-free environment at their facility and in the field provides for employee well-being, promotes sound business practices, and reflects CAPS’ focus on customers as well. The primary goal for each Custom Air Products & Services employee is to return home unharmed after every work day.

CAPS is proud to announce another OUTSTANDING year in Safety Performance with three-year Experience Modification Rating (EMR), OSHA Total Recordable Incident Rates (TRIR), and Lost Time Rates (LTR) well below industry averages.

Year Manhours EMR TRIR LTR
2012 407,231 0.82 0.00 0.00
2011 390,821 0.85 1.02 0.51
2010 379,420 0.75 1.58 1.58

CAPS’ EMR recent history is below the accepted threshold of 1.0 can continuing to decline in recent hears. The TRIR is another major recognized measure of safety performance and is based on the number of incidents relative to the hours worked.

Robert Covington, CAPS Safety Director said, “Our increased focus and support from ALL Management and Field Supervision has, no doubt, helped lead us to meet our annual goal of ZERO recordables.”

If you would like more information about this topic, please feel free to contact Robert Covington, Safety Director at (713) 460-9009.

by Michael Deatherage, CAPS Sales

Custom Air Products Takes ASHRAE/AHR Expo by Storm

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Custom Air Products & Services, Inc. (CAPS) will be sending 14 of their employees at the end of January to the AHR Expo—the International Air-Conditioning, Heating, Refrigeration Exposition. This expo occurs each year in conjunction with the ASHRAE Winter Conference—American Society of Heating, Refrigeration, and Air-Conditioning Engineers. The group of employees traveling to Dallas, Texas includes engineers, CAD designers, production supervisors, project managers, as well as several divisional managers.

Custom Air Products specializes in the design, installation, modification and servicing of industrial and commercial air conditioning equipment.

“We are sending this team to Dallas to search for better and more efficient ways to run our fabrication, installation and service divisions,” says company president Taylor Norris. “Each of the employees in attendance will be tasked with researching specific vendors and product lines with the goal of finding opportunities to increase our efficiency, quality, or production processes in order to improve the products and services we provide to our customers.”

The AHR Expo will open in Dallas on January 28. A full program is planned for attendees including technical presentations, educational offerings, certification testing, as well as social and technical tours in the area.

CAPS has its headquarters in Houston, Texas and currently employs over 180 highly skilled individuals providing products and services to a wide range of public and private companies. In addition to the fabrication and installation divisions the company has an experienced service team that handles maintenance issues, preventative maintenance programs, equipment replacement and other HVAC and plumbing needs of their customers. In a support role for all three major divisions is a full engineering department who remain continuously engaged in all phases of fabrication, installation, and service as needed.

by Don Doss, CAPS Sales

What is an Air Handling Unit (AHU)?

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An air handling unit, sometimes called an air handler, is a piece of equipment that is used to condition and circulate air as a component of a heating, ventilating and air conditioning system. This handler is usually a large metal box that contains a blower, heating and cooling elements, filter chambers, sound attenuators and dampers. The air handler connects to ductwork that in turn, distributes the conditioned (and heated or cooled) air throughout the building before returning it to the AHU. There are some units that discharge and admit air directly to and from the building, without the need for ductwork.

There are three basic types of an air handling unit. When trying to decide on the purchase of custom air products, Houston residents should choose from the following:

  • Terminal units: Include only an air filter, coil and blower. Simple terminal units are often called fan coil units or blower coils.
  • Makeup air units: Larger air handler that conditions 100% outside air, rather than recirculated air.
  • Rooftop units: Air handler designed for outdoor use and are positioned on roofs

What if your building needs a Custom Air Unit?
There are times when your specifications and building design severely limit your standardized HVAC unit choices. Perhaps your current unit is shoehorned into the building’s structure, and replacing it with a different sized unit would mean tearing down walls and increasing the amount of time occupants would have to go without conditioned air. Or, maybe you have just searched and have been unable to find a unit that meets your performance requirements.

For custom air products, Houston customers can confidently turn to Custom Air Products & Services. We are able to create custom products using innovative, modular designs that allow for equipment replacement with minimally invasive processes. CAPS can design and fabricate mulitzone, double duct or standard units that are exactly proportioned to the existing equipment space; and our Registered Professional Engineers work with stainless steel, aluminum or galvanized steel on site in order to manufacture the perfect unit that meets every customer’s exact specifications. Trust our expertise the next time you need to replace your air handling unit with either a standard or custom product.

Managing Industrial Air Conditioning Costs: Choosing Air Conditioning Equipment for Large Spaces

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With today’s rising energy costs, companies are very interested in finding ways to save on their utility bills. One of the largest sources of electricity use among businesses is industrial air conditioning. What is most surprising, however, is the amount of energy that can be saved just by choosing the right air conditioning equipment. Industrial managers who are in charge of large spaces, such as manufacturing facilities, should consider the following prior to ordering an air conditioning system:

  • How much are you currently paying for your industrial air conditioning?
    Instead of continuing to overpay for your utility costs, it may save your business money to begin researching the different air conditioning units that are available today. Modern units are surprisingly efficient and often more than pay for themselves in just a short length of time. The best way to learn about the different units that are available and how these efficient units can save your company money is to speak with an air products supplier and learn about the cost of a new unit compared to how much you are currently spending on heating and cooling your facility.
  • How many air conditioning units are appropriate for the size of the space?
    A quality air products company should be able to come to your site and analyze its size in comparison to the available air systems. Many industrial managers are experts in their own fields, but are understandably not as knowledgeable about air handling units. For this reason, it will end up saving you time and frustration if you work with an air conditioning professional. However, be sure to come with your own list of questions, such as the cost efficiency of many smaller units in comparison to a few large units; or whether a rooftop or modular air handling unit is right for your building.
  • Will the installer need to make major structural changes in order to install the new air conditioning equipment?
    You may need a new air conditioning unit, but you also need to continue to run your business. It is important that you find out an estimate of how much disruption you can expect during the installation. Better yet, an air products company that can custom design a modular system may be able to replace your unit using the exact dimensions of your current one.

Custom Air Products is proud to carry a full line of air handling and HVAC units, and our experienced staff is able to help you decide which air conditioning equipment to choose, as well as how many units to place in your facility. Call us today at (713) 460-9009 to begin saving money on your industrial air conditioning costs.

Custom Air Products – HVAC Service Houston Companies Can Count On

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When it comes to HVAC services, Houston and neighboring cities can depend on Custom Air products and service to provide thermal comfort for all seasons. We pride ourselves in the combination of expertise and experience necessary in a good HVAC company.

What Is HVAC?
HVAC is an acronym for heating, ventilation, and air-conditioning. These three are the chief elements of climate control. The professionals at Custom Air know firsthand that a good HVAC system not only fosters good health, it helps you save money on energy expenses. Climate control is one of the most crucial aspects of design, so it’s imperative to always have commercial HVAC service handy in case of an emergency.

How Industries Benefit from Good HVAC Systems

  • Cooler, more conducive environments go hand-in-hand with productivity
  • A well-regulated work environment ensures good employee health
  • Museums need effective climate control to archive certain historical artifacts
  • Good ventilation rids offices and restaurants of mold and other unwanted organisms
  • Efficient HVAC units reduce operational costs by lowering energy expenses

What to Look for in an HVAC Service Company

  • Knowledge
    Knowledge of air-handling units and other components of climate control are necessary in your commercial HVAC service company. It takes a knowledgeable service technician to calculate the amount of heat load in a room, detect faulty air-handling units, etc.
  • Expertise
    Your technician must be able to solve problems by studying system layout designs. They will be able to read and interpret schematic layouts to determine the best solutions in any given circumstance.
  • Safety
    An efficient service technician should be able to ensure compliance with safety and environmental regulations for fuels and hazardous materials. Reviews of safety standards and specifications should be initiated during commercial HVAC equipment replacement, and a follow-up should be in place until the project is completed.
  • Speedy Service
    When your system is due for repair or replacement, your customers and employees shouldn’t have to surrender their thermal comfort for long periods. An HVAC service company must be able to respond to queries in a timely fashion. In the same vein, a top-notch HVAC service company is able to devise detailed and specific plans for your problems as quickly as possible.
  • Maintenance
    A good company is always equipped to carry out recurring maintenance and seasonal overhaul on HVAC components. Efficient services are able to reposition fans and replace motor bearings when necessary. Some companies even offer preventive maintenance contracts and commercial HVAC equipment replacements needed to keep units healthy.

More Information
Whether you’re seeking some quality maintenance solutions or need help making design decisions, Custom Air Products & Services is the trusted name for commercial HVAC services Houston residents can always depend on, no matter the month or season. We design, build, and install HVAC products for commercial industries. Call our trusted field of experts today at 713-460-9009 or send an email to

HVAC Mechanical Field Services

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With a range of mechanical field services that include insulation and air duct cleaning, Custom Air Products & Services is a leader in the world of heating, ventilation, and air-conditioning (HVAC). At Custom Air, we understand the importance of providing our customers with quality HVAC service with reasonable pricing.

What to Do in an HVAC Emergency
The most effective approach to HVAC troubles is to tackle them as soon as possible. Delaying a problem will only worsen the situation.
To avoid breaking down when your HVAC system breaks down, consider the following steps:

  • Be prepared
    System breakdown can occur at any time, so it’s important to carry out regular maintenance on older heating and cooling systems. Newer systems may seem expensive, but the price will save you some headache in the long run.
  • Get an estimate
    Before committing yourself to any dealer, ask a technician to diagnose the problem. This not only helps determine cost of repair, it also enables them to find the right system best suited for your building.
  • Select the right HVAC provider
    Research the credentials of the companies you’re interested in by reading more on their website and looking them up in the Better Business Bureau. You can also ask friends and relatives to recommend a dealer.

Custom Air Services & Products are well equipped to assist you with any HVAC issues that may arise. One important component of our HVAC mechanical field services division is a design capability that places customer requirements on top of the priority list.

More Information At Custom Air Products & Services, the HVAC mechanical field services division works close with customers and contractors to complete specified projects in a timely fashion. Our certified professionals enable us to work in all environments, including industrial facilities. For HVAC service Houston industries can always rely on, call Custom Air today at 713-460-9009 or send an email to

HVAC Service: Custom Air Products Offers Free Training for Overseas Clients Who Purchase or Rent HVAC Units

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In addition to ensuring that our staff is constantly trained and educated on all aspects of HVAC service, Custom Air Products goes out of its way to provide training for clients who purchase any of our industrial or commercial air conditioning products.

For many of our customers, our HVAC services division is available 24/7 to provide emergency service, repair and maintenance on all types of ventilation, air conditioning and refrigeration systems. In fact, we provide HVAC service at most of the commercial and industrial service facilities throughout the Gulf coast area.

However, as our business expands so are the miles between our service technicians and our HVAC air conditioning units. We are now custom designing, manufacturing and installing HVAC systems around the world. Clients are purchasing or renting our portable HVAC air conditioning units for their facilities, plants and oil rigs all over Mexico, South America, Europe and Asia.

While we still send our employees overseas to install our HVAC units for clients; we have found it more efficient to train the employees of our clients in the service and maintenance of our units. To do so, we offer free training classes at our Houston facility. For each client, our service division custom develops a comprehensive training program that is specific to the needs of the individual HVAC unit and the technician who will be servicing it. The curriculum includes everything from system operations to troubleshooting tips and preventative maintenance. Safety is also an important consideration and we make sure each technician is trained to minimize employee injuries and reduce or eliminate the risk of damage to the HVAC unit. The program takes places in a classroom environment, but also includes extensive hands on training as well as a final exam that the technician must pass before he or she can work on our HVAC system.

Although Custom Air Products would love to have service technicians around the world to take care of our overseas HVAC units, it makes economic sense to instead ensure that the staff and employees of our overseas customers are properly trained and educated on how to maintain our units. In the end, training the employees of our customers is cost effective not only for our company but for our clients as well.