Taylor Norris, CEO Custom Air Products & Services, Inc. (CAPS), announced the move of Jamey Higginbotham from Commercial Services Supervisor to Preventive Maintenance Supervisor, and the promotion of Morris Williams from Service Technician to Commercial Services Supervisor. CAPS is a leading commercial and industrial heating, ventilation, and air conditioning (HVAC) company headquartered in Houston, Texas.
Taylor Norris, CEO Custom Air Products & Services, Inc. (CAPS) today announced two team members promotions in the Service Division designed to improve customer services, to reward employee dedication, and to make divisional adjustments that take advantage of employee strengths.
The first move announced was that of Jamey Higginbotham, moving from the position of Commercial Service Supervisor to that of Preventive Maintenance Supervisor. Jamey has been at CAPS for 9 years and has 30+ years’ experience in the industry. During his 9 years tenure at CAPS; Jamey has exhibited tremendous management and leadership skills which will be valuable for CAPS continued growth.
“Jamey’s move to the role of PM Supervisor will allow him to focus more on managing customer accounts and managing field personnel,” explained Service Manager David Loya. “He is a very detailed person so this move really takes advantage of those strengths. Jamey is excited about taking on this new role and the opportunity to train future craftsmen.”
The second move announced was the promotion of Morris Williams from Service Technician to Commercial Service Supervisor. Morris is a highly skilled veteran HVAC service technician with over 20+ year experience in the industry.
“Morris he has demonstrated his technical and supervisory skills as a HVAC service technician, his dedication to customer service, quality, continuing education and his leadership potential,” continued Loya, “we are both pleased and confident that Morris will be another long-term CAPS team member which is essential for our continued success.”
“We are very encouraged by these two moves,” explained CAPS CEO Taylor Norris, “for a number of reasons. Of course we are pleased to reward these two individuals and ‘fine tune’ the Service Division’s organization. But we are also pleased with the fact that we have the ability to promote and to make position moves from within the organization. This reaffirms our belief that the employees that come to work for us become part of a growing, and continuously improving, organization. Working at CAPS provides those individuals with opportunities to progress as well as to adjust their roles on occasion. We, as an organization, believe that one of the best ways to serve our customers is to take good care of our own employees, and these two moves demonstrate that strategy in action.”
About Custom Air Products & Services
Custom Air Products & Services, Inc. is a full-service HVAC company that specializes in the design, construction, installation, modification, and servicing of industrial and commercial air conditioning equipment. CAPS employees are committed to providing exceptional custom design and quality workmanship at competitive prices.
Custom Air Products & Services currently occupies five (5) modern facilities, totaling 200,000 square feet in size. These buildings include administrative and engineering offices, training facilities, a filter warehouse, and service shops for fabrication, manufacturing, and modifications. CAPS services are provided to customers throughout the United States and Mexico while their manufactured products have been delivered to sites around the world. Currently CAPS has equipment operating on six (6) continents and in 52 countries.
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